1. Information We Collect
This privacy policy applies to www.janssenmusic.nl and explains how we collect and use your personal data.
We only collect personal information that you voluntarily provide to us, for example through:
- Contact forms
- Order forms
- Email correspondence
- Other direct communication
The personal data we may collect includes:
- Name
- Address and shipping details
- Email address
- Phone number (if provided)
- Order and payment information
We do not collect more data than is necessary to process your request or order.
2. Purpose of Data Use
We use your personal data only for the following purposes:
- To respond to inquiries or requests
- To process and fulfill orders
- To handle payments and billing
- To arrange shipping and delivery
- To provide customer service and support
We will not use your data for marketing purposes unless you have explicitly requested this.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a contract (e.g. processing and delivering orders)
- Compliance with legal obligations (e.g. accounting requirements)
- Your consent (e.g. when you contact us voluntarily)
4. Data Sharing
We are the sole owner of the information collected on this website.
We do not sell, rent, or trade your personal data.
We only share data with third parties when necessary to fulfill your order or legal obligations, such as:
- Payment service providers
- Shipping and delivery companies
- Hosting and IT service providers
These third parties are only given access to the data necessary to perform their specific services.
5. Payments
We offer various payment methods as listed on our website. The available payment options will be clearly presented during the checkout process.
Payment must be completed in full before the order is processed and shipped. Orders will only be dispatched after payment has been successfully received.
Depending on the selected payment method, processing times may vary. If any issues arise regarding payment, we may contact you using the contact details provided during the order process.
All payments are processed securely through our payment service providers. We do not store or have access to your full payment details, such as bank account or card information.
6. Data Retention
We do not retain personal data longer than necessary.
- Order and invoice data are stored for the period required by applicable tax and accounting laws
- Contact form submissions are kept only as long as needed to handle your request
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise these rights, you can contact us via the contact form on our website.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.
Access to personal data is limited to employees who require it to perform their duties.
Our systems and servers are maintained in a secure environment.
9. Cookies
Our website may use cookies to ensure proper functionality and improve user experience.
You can control or disable cookies through your browser settings.
10. Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites.
We encourage you to read their privacy policies before providing any personal data.
11. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Changes will be published on this page.
12. Contact
If you have any questions about this privacy policy or your personal data, please contact us via the contact form on our website.